The NGSU Rep Handbook has been designed to support our Reps carry out the role and provide them with information and guidance covering the four core functions of a Union Rep:


  • Understanding and promoting the benefits of membership
  • The new joiner process
  • Supporting and organising recruitment events

Supporting Members

  • Providing simple, accurate, first-line advice and support
  • HR Policies
  • Fair Treatment at Work


  • Communicating with members
  • Communicating with NGSU
  • Managing communication with members
  • Making the most of the website

Consulting with members and Nationwide

  • Understanding the relationship between NGSU and Nationwide
  • The Employee Involvement Committee (EIC) structure and Collective Bargaining
  • Redundancies and TUPE (Transfer of Undertakings (Protection of Employment)

The handbook also provides information about NGSU such as our history, purpose, governance and structure; our employees; our National Executive Committee (NEC) structure and members; our Rep structure; National Conference; affiliations and external links. It also includes a variety of useful documents such as: